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Does CLIA Cruise360 ever ask me to send credit card or personal information via email?

It’s been brought to our attention that multiple email phishing scams are being circulated to our agents for either Cruise360 registration or CLIA membership renewal. These emails often state there was an “error” or “some kind of problem” with your payment and asking you to please fill out the attached credit card payment authorization and email it to a specific address. Some emails have also asked for a copy of a photo ID.

These email are a scam. Please do not send your credit card information or your photo ID to anyone by email. CLIA will never ask you to submit payment information via email, as it is not secure.  

We have notified our IT staff and they are actively monitoring the situation. However, as with most scams of this type – which are becoming increasingly common in our digital world – the most powerful tool to combat these efforts is awareness and vigilance.

Looking for more information on how to protect yourself? Check out this link for additional information from the U.S. Securities and Exchange Commission:

Phishing" Fraud: How to Avoid Getting Fried by Phony Phishermen

If you have already responded to a similar request, please contact the bank that issued the credit card in question and report it to them.

Please feel free to contact us with any questions at 202-759-9370.